Rules for Reporting a Hostel Network Problems

 

1.  Students should get the LAN ports checked by hostel sysads, also check LAN port of PC/Laptop.

2.  Students should not directly register complaints to computer center(CC).

3.  Complaints registered on this link will be scrutinized by hostel sysad and forward to CC.

4.  Concerned students should be present   during the vendor visit.

5. If concerned student student is not present during the vendor visit or the room is locked, it will be served in the next vendor visit or at the end if time permits.

6. All the complaints regarding hostel network should be registered on the link LAN-Issues Reporting

7. If the problem is not solved after the vendor visit or hostel sysad is not doing his/her duties, then students can directly contact at computer center on 2677.

8. If the issue is related to cable, student and sysad should coordinate with vendor and schedule the repairs on next working day.

9. The schedule of Vendor Visit to hostel can be found below.

 

 

 

Hostel

Timing

Slot

Vendor

1

1st & 3rd Saturday

Morning

Techlink

2

2nd & 4th Saturday

Morning

Techlink

3

1st & 3rd Wednesday

afternoon

Techlink

4

2nd & 4th Wednesday

afternoon

Techlink

5

1st & 3rd Saturday

afternoon

Techlink

6

2nd & 4th Saturday

afternoon

Techlink

7

2nd & 4th Saturday

afternoon

Unicomp

8

1st & 3rd Saturday

Morning

Benchmark

9

1st & 3rd Saturday

afternoon

Benchmark

10

1st & 3rd Saturday

Morning

Unicomp

11

2nd & 4th Saturday

Morning

Unicomp

12

2nd &4th Saturday

afternoon

Benchmark

13

2nd & 4th Saturday

Morning

Benchmark

14

1st and 3rd Saturday

afternoon

Unicomp

15

1st & 3rd Wednesday

afternoon

Benchmark

 

    • 1st & 3rd are the 1st and 3rd weeks to month

 

    • 2nd & 4th are the 2nd and 4th weeks to month


Slot Timing :

    • morning 10am - 1pm

 

  • afternoon 2pm - 5pm

 

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