Vendor Visit Rules

 

 

 

Hostel

Timing

Slot

Vendor

1

1st & 3rd Saturday

Morning

Techlink

2

2nd & 4th Saturday

Morning

Techlink

3

1st & 3rd Wednesday

afternoon

Techlink

4

2nd & 4th Wednesday

afternoon

Techlink

5

1st & 3rd Saturday

afternoon

Techlink

6

2nd & 4th Saturday

afternoon

Techlink

7

2nd & 4th Saturday

afternoon

Unicomp

8

1st & 3rd Saturday

Morning

Benchmark

9

1st & 3rd Saturday

afternoon

Benchmark

10

1st & 3rd Saturday

Morning

Unicomp

11

2nd & 4th Saturday

Morning

Unicomp

12

2nd &4th Saturday

afternoon

Benchmark

13

2nd & 4th Saturday

Morning

Benchmark

14

1st and 3rd Saturday

afternoon

Unicomp

15

1st & 3rd Wednesday

afternoon

Benchmark

 

* 1st & 3rd are the 1st and 3rd weeks to month

 

Slot Timing : morning 10am - 1pm

 

afternoon 2pm - 5pm

 

Rules:

 

  • All the complaints should be registered on the complaint portal link and the same should be closed when the problem is resolved

  • Before submitting the complaints regarding lan port to cc, the concerned  sysad or comp secy should check for hardware problems

  • Sysads should send the lan port complaint list with IP addresses assigned to the ports and contact details of the concerned people atleast 2 days prior to the scheduled visit date. If this is not done the vendor visit will be cancelled

  • Comp room network complaints should be handled in the end

     

  • The concerned  person should be present during the vendor  visit.
  • If the student is not available in the room, it will be treated as locked and system administrator is not responsible for it.

  • If the room is locked it will be served in next vendor visit or at the end if time permits

     

  • Sysads should check the report filled by vendor properly, particularly the time of the visit  should be noted. The Sysads should sign the report after proper verification.
  • The Sysads are responsible for the reports.
  • For issues related to cabling, sysads should coordinate with the vendor and students to schedule the next visit for repairs  (it should be the next working day and onwards)

  • If the switch is damaged or it needs to be replaced we should be informed in the call report with the following details hostel number, wing , floor, ip address and contact details of the concerned sysad 

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